There are a variety of ways to contact the Reference Desk when you need assistance. No matter what time zone you are in or what time of day you need assistance, the 24/7 Librarian Chat service is available to help you. A chat box is also available on many other pages of the library website, including all the LibGuides. Chat with a a BU librarian during normal operating hours. After hours, questions are answered by other academic librarians who have access to our library resources and information. A message on the chat box will advise you when a BU librarian is not available
If you prefer, contact us by email at firstname.lastname@example.org. Your questions will be promptly answered.
Our newest service is Skype for Reference where you can set up a face to face meeting with a librarian from wherever you are. Please allow 24-48 hours for your Skype session to be scheduled and be sure you have Skype installed on your computer.
Of course, you can always call or stop by to get assistance with your reference questions. Hours and phone numbers are listed below.